📦 How long does delivery take?

Orders are delivered within 2–10 business days, depending on your location and the items purchased.

🛏 Can I try the mattress at home?

Yes! We offer a 7-night trial period. If you're not satisfied, we’ll take it back at no cost.

🚚 Do you offer free shipping?

Yes, shipping is free on all orders over $1000 within Quebec province.

🔄 How can I return an item?

Email contact@dormezen.shop with your order number. We’ll guide you through the return process.

💳 What payment methods do you accept?

We accept: Credit cards (Visa, MasterCard, Amex) Apple Pay

🧰 What if my furniture arrives damaged?

Take a photo of the damage and contact us within 24 hours at contact@dormezen.shop. We’ll send a replacement part or arrange a full exchange..

🛏 For any others questions-

Please contact us at contact@dormezen.shop