Last Updated: [June 10, 2025]

Welcome to Dormezen!

These Terms and Conditions outline the rules and regulations for the use of Dormezen's website and services. By accessing or using our website (https://www.dormezen.shop) or purchasing from us, you agree to accept and abide by these terms. If you do not agree with any part of the terms, please do not use our website.

1. General

  • These terms apply to all users of the site, including browsers, customers, merchants, and content contributors.

  • We reserve the right to modify these Terms at any time. Any changes will be posted on this page, and continued use of the website will signify your acceptance.

2. Use of Website

  • You agree not to use our website for any unlawful purpose or any activity that could harm Dormezen Inc. or third parties.

  • You must be at least 18 years old or have the consent of a parent or guardian to use this site.

3. Products and Services

  • All descriptions of products or pricing are subject to change at any time without notice.

  • We reserve the right to discontinue any product at any time.

  • We make every effort to display product colors and images as accurately as possible but cannot guarantee your screen’s display will be accurate.

4. Orders and Payments

  • By placing an order, you warrant that you are authorized to use the payment method provided.

  • We reserve the right to refuse or cancel any order at our sole discretion.

  • Prices are listed in Canadians Dollars are exclusive of applicable taxes and shipping fees unless stated otherwise.

5. Shipping and Delivery

  • Shipping times and fees are outlined on our Shipping Policy page.

  • Dormezen.shop is not responsible for delays caused by carriers or customs.

6. Returns and Refunds

7. Intellectual Property

  • All content on the Dormezen.shop website, including logos, images, text, and designs, is the property of Dormezen Inc. and protected by copyright and trademark laws.

  • You may not reproduce, distribute, or use any content without our express written permission.

8. Limitation of Liability

  • Dormezen Inc. shall not be liable for any damages arising from the use of our products or website.

  • Our liability is limited to the maximum extent permitted by law.

9. Privacy

  • Your submission of personal information is governed by our Privacy Policy.

10. Governing Law

  • These Terms & Conditions are governed by and construed in accordance with the laws of Quebec province, in Canada, and any disputes will be handled in the appropriate courts of that jurisdiction.

11. Warranty

Our mattresses come with a 5-year warranty covering manufacturing defects.

12. Contact Information

If you have any questions about these Terms, you can contact us at:

📧 Email: contact@dormezen.shop
🌐 Website: https://www.dormezen.shop